Your Pooled Experience Is Evolving

Pooled is transitioning to Poolwerx

We’re excited to share that Pooled has partnered with Poolwerx, Australia’s most trusted and largest pool and spa care network.

This collaboration introduces a new Poolwerx offering for your pool, combining local expertise with next-generation smart technology.

To keep your service active, please complete the Transition Form before 27 February 2026. This ensures uninterrupted technology monitoring, support, and benefits, now managed under your Poolwerx Subscription.

Why the Transition Is Happening

Pooled has teamed up with Poolwerx to evolve how pools are managed and supported, blending advanced technology, energy efficiency, and trusted local service.

The result? A simpler, more connected, and more sustainable way to enjoy your pool, powered by innovation and backed by Australia’s leading pool-care professionals.

Your Exclusive Upgrade Offer

As a valued Pooled customer, you’re eligible for a simple, all-inclusive upgrade package:

Included in your new membership:

Complimentary Gen2 Controller + installation

Mobile LTE connectivity for more efficient performance.

30%* off pool chemicals

for your first 60 days.

Priority local service and support

from your Poolwerx technician.

All-inclusive monthly subscription

$59.95 inc. (first 3 months at $49.95 inc.)

20%* off Poolwerx approved equipment

for your first 60 days. Exclusions Apply, See FAQ for details.

Continuous monitoring and app upgrade

with smarter, energy-optimised performance.

Submit your transition form now to avoid service interruption.

What this Transition means for you

From 27 February 2026, Pooled will no longer operate as a standalone service. If you choose to transition,our service will continue through Poolwerx, ensuring more efficient technology monitoring, support, and benefits, now managed under your Poolwerx Subscription. By completing the Transition Form, you are securing a minimum 3-year Poolwerx membership that:

Includes a Complimentary Gen2 Controller Hardware Upgrade
Free controller replacement and installation for uninterrupted LTE mobile connectivity for a stronger, more reliable signal (no Wi-Fi dropouts).
Proactive Poolwerx Service: Your smart technology is backed by prescriptive analysis, , and support from a dedicated Pool Care Specialist.
Chemistry Management: Expert guidance to transition your pool’s chemistry from bromide to a healthier, optimised routine.

Click here to activate your new Poolwerx membership, ensuring continuous support and priority service.

Why Choose Poolwerx

How Simple the Transition is

Switching to Poolwerx takes only a few easy steps:

Step 1

Complete the Transition Form, it only takes a couple of minutes.

Step 2

Your local Poolwerx team will contact you to transfer your subscription and confirm installation dates.

Step 3

Poolwerx will contact you to schedule the complimentary hardware replacement. A technician will visit to install your new Gen2 controller and finalise your setup.

Step 4

Mandatory Action: To manage the crucial chemistry transition and establish your perfect starting point, you must bring a fresh water sample to your local Poolwerx store or contact your local Poolwerx mobile operator within seven (7) days for a complimentary, in-depth test.

Step 5

Continue enjoying your connected pool, now supported by Poolwerx.

It’s that simple.

Start My Transition

Have questions about the transition?

Click here to view the FAQs

Have Questions about the App?

Click here to view the FAQs

Complete your transition form now

If You Choose Not to Transition

Effective immediately, Pooled will cease supplying chemicals to your pool. You may continue using the Pooled hardware and app until 27 February 2026.

After that date:

Pooled will stop billing you.
Pooled will no longer provide onsite technician support.
We will securely retain your data until 28th August 2026 in case you decide to rejoin during that time. On 30th August 2026 your data will be deleted from our system.

For advice before making changes, you’re welcome to consult your pool technician or contact us directly.

Call us on 1300 581 334. Alternatively, email us at info@pooled.au

Your Data & Privacy Your information is handled in accordance with the Privacy Act 1988 (Cth).

*For further information, see Transition FAQs.