Pooled Energy

FAQs – App

The Pooled app continually tests your pool chemistry. When you consistently fall into the red zone, we suggest a visit to your friendly Poolwerx shop with a sample for verifying.

Your Poolwerx tech has a dashboard for visibility of your pool. Pop-in and they can arrange what you need

When you have been seeing consistent reads in the red, take an elbow deep sample of pool water when the pump is running to your Poolwerx shop. Use the values from their tests to calibrate the values in the app.

Go to My Pool – select Pool Maintenance, select Lower Water levels and then follow the steps on the app

Go to My Pool – select Pool Maintenance and then follow the steps on the app

Go to My Pool – select Pool Maintenance, select Superchlorination cycle and then follow the steps on the app

Automation means we monitor your pool readings and determine how long we should run your pump and chlorinator for.

To make the most of your energy efficient Pooled device, ensure you let us know if you are using a pool blanket and have solar panels – as that informs our pool running algorithm.

If running during the day because you have solar panels, we recommend toggling “Night-time” on for a short burst of chlorination at night

If you toggle ‘Automation’ in Automation preference to off

OR

You choose “Total control over your pool” during onboarding, you can set the schedule of when to run your equipment.

You choose your plan on your entry to the app, and you can update it from the My Pools page – Automation preferences

Toggle Automation on or off on this page

Sometimes the app might have issues with data – the best way is to log out and log back in again.

If that doesn’t solve your problem, please contact your Poolwerx shop.

ORP stands for Oxygen Reduction Potential and measures the amount of free chlorine in the pool. If your ORP value is orange, run your pool for longer. If your ORP value is consistently in the red, take an elbow deep pool water sample into your friendly Poolwerx team.